Privacy policy

QBTEC BV, located at Middellandse Zee 9
3446 CG Woerden, is responsible for processing personal data as described in this privacy policy.

Contact details:
Middellandse Zee 9
3446 CG Woerden

+31 (0)348-475555

QBTEC BV has not appointed a Data Protection Officer. For questions and/or comments regarding personal data protection, please contact us by sending an email to gdpr@qbtec.nl

PERSONAL DATA THAT WE PROCESS
QBTEC BV processes your personal data because you use our services and/or because you personally make your data available to us.

A SUMMARY OF THE PERSONAL DATA THAT WE PROCESS IS INCLUDED BELOW:

  • First and last name
  • Address details
  • Telephone number
  • Email address
  • Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
  • Location data
  • Data about your surfing behaviour across different websites (e.g. because this company is part of an advertising network)
  • Internet browser and device type
  • IP address

SPECIAL AND OR SENSITIVE DATA THAT WE PROCESS
Our website and/or service is not intended to collect information about website visitors under the age of 16, unless they have obtained permission from their parents or guardian. However, we are unable to determine whether a website visitor is over the age of 16. We therefore encourage parents to involve themselves in their children’s online activities in order to prevent collection of their data without parental consent. If you believe that we have collected a minor’s personal data without parental consent, please contact us via gdpr@qbtec.nl and we will delete that information.

QBTEC BV PROCESSES YOUR PERSONAL DATA FOR THE FOLLOWING PURPOSES:
Sending our newsletter and/or advertising flyer
Telephoning or emailing you when we need to do so to perform our services

REGISTRATION
Certain elements of our service require you to register first. Upon registration, we store the personal data you provide under your chosen user name. We keep this information so that you do not have to fill it out every time and so that we can contact you in relation to performance of the agreement.

We will not provide the data associated with your user name to third parties, unless this is necessary for performance of the agreement you enter into with us, or if it is required by law. In the case of suspected fraud or abuse of our service, we may submit personal data to the competent authorities.

AUTOMATED DECISION-MAKING
QBTEC BV does not take decisions based on automated processing procedures with regard to matters that may have (significant) consequences for individuals. These are decisions that are taken by computer programs or systems without the involvement of a human being (e.g. an employee of QBTEC BV).

RETENTION PERIOD FOR PERSONAL DATA
QBTEC BV will not retain your personal data for longer than strictly necessary for fulfilling the purposes for which your data is collected. We apply the following retention periods for personal data:

Newsletter: As long as the person is a customer of QBTEC BV. A link at the bottom of the newsletter allows subscribers to unsubscribe from the newsletter system.
Quote and contact requests: This personal information will be kept in our online database for 3 months after its submission. You can also use a link in the auto-reply message sent following submission of the contact form in order to remove your data immediately from our database

SHARING PERSONAL DATA WITH THIRD PARTIES
QBTEC BV only shares data with third parties if this is required for performance of our agreement with you, or in order to comply with a statutory obligation.

COOKIES OR SIMILAR TECHNIQUES THAT WE USE
QBTEC BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in your computer, tablet or smartphone’s browser when you visit this website for the first time. QBTEC BV uses cookies that are intended to optimise technical functionality. They ensure that the website operates as you would expect and remember, for example, your preferred settings. These cookies are also used to make the website function well and optimise the website. In addition, we place cookies that track your browsing habits, so that we can offer customised content and advertisements.

At the time of your first visit to our website, we informed you about these cookies and asked you to allow us to place them.

View our cookie policy here.

You can opt out of cookies by setting your internet browser so that it does not store cookies. You can also delete all the information that has previously been stored by entering the appropriate settings in your browser.

For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.

ACCESSING, MODIFYING OR ERASING DATA
You have the right to access, correct or delete your personal data. In addition, you are entitled to withdraw your consent for data processing, or object to QBTEC BV processing your personal data. You are also entitled to data portability. This means that you may request us to send any personal data stored by us in a computer file to you personally or to another organisation specified by you.

You can submit a request for accessing, correcting, deleting or transferring your personal data, or a notification that you wish to revoke your consent for, or object to, processing of your personal data to gdpr@qbtec.nl.

To ensure that the request for access has been made by you personally, we require you to send a copy of your ID with the request. Completely obscure your passport photo, the MRZ (machine readable zone, i.e. the line of numbers at the bottom of the passport), your passport number and citizen service number (burgerservicenummer/ BSN) with a black marker pen or similar on this copy. This is to protect your privacy. We will respond to your request as soon as possible, within four weeks at the latest.

QBTEC BV would also like to point out that you can submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can do so using this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

HOW WE PROTECT PERSONAL DATA
QBTEC BV takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorised access, unwanted disclosure and unauthorised alteration.

  • Access to personal data is protected by a user name and password
  • We use secure connections (Secure Socket Layer or SSL) that protect all information exchanged between you and our website when you enter personal data
  • Our website is additionally protected with a firewall and at server level
  • Backups of our website are encrypted and password-protected, and stored for no more than one year

If you feel that your data is not properly protected, or if there are indications of misuse, please contact our customer service or send an email to gdpr@qbtec.nl